Providers 1-877-912-1999 Ext. 3 Provider Services Help Desk TTY:1-866-565-8577

Medical Electronic Data Interchange (MEDI) Authorization System

All IHC providers will need to register with the Illinois Department of Healthcare and Family Services' Medical Electronic Data Interchange System or "MEDI" in order to:

  1. Access client claims history.
  2. View a "panel roster" or list of patients assigned to each clinic or physician.
  3. View location of service information.
  4. Check the status of a referral.

If you want to access or enroll with MEDI, proceed to the MEDI System (www.myhfs.illinois.gov).

If you require assistance, please contact our Illinois Health Connect Provider Services Helpdesk at 1-877-912-1999 (TTY: 1-866-565-8577), Hours: Monday – Friday 8:00a.m. to 6:00p.m. The call is free.

MEDI Access and Registration step by step instructions View | Download

The ability to "View" documentation within Internet Explorer 11 requires the webpage to be viewed with "Compatibility View Settings" enabled. For instructions click Here.
(Downloadable file requires Adobe Acrobat Reader - Free Download)
Download Adobe Reader

Pdf Document
Hours of operation: 8 a.m. to 6 p.m. Monday through Friday
©2017 Administered by Automated Health Systems, Inc.