It is easy to change your Illinois Health Connect PCP.
Do you know the doctor or clinic that you like for your new PCP?
- If so, you can pick them by calling Illinois Health Connect at 1-877-912-1999 (TTY 1-866-565-8577). The call is free. You can also change your PCP now by going to Illinois Health Connect Client Online PCP Change.
If you don't know a doctor or clinic that you would like to change to, we can help you find the best PCP. Call us at 1-877-912-1999 (TTY 1-866-565-8577). This call is free.
Or go to the Illinois Health Connect PCP Directory to search for a PCP.
If you need to enroll with a health plan and PCP for the first time, you can enroll three ways:
PHONE: Call Illinois Client Enrollment Services at 1-877-912-8880 (TTY: 1-866-565-8576). The call is free. Illinois Client Enrollment Services will help you pick a PCP.
MAIL: Fill out the enrollment form you received in the mail. Send the form back to Illinois Client Enrollment Services in the envelope provided.
Illinois Client Enrollment Services
P.O. Box 1337
Chicago, IL 60690
ONLINE: Proceed to www.EnrollHFS.Illinois.gov.
Remember: If you do not enroll, a health plan and PCP will be picked for you.