Clients 1-877-912-1999 Ext. 2 Enrollee Services TTY:1-866-565-8577

Change PCP

It is easy to change your Illinois Health Connect PCP.

Do you know the doctor or clinic that you like for your new PCP?

  • If so, you can pick them by calling Illinois Health Connect at 1-877-912-1999 (TTY 1-866-565-8577). The call is free. You can also change your PCP now by going to Illinois Health Connect Client Online PCP Change.
  • If you don't know a doctor or clinic that you would like to change to, we can help you find the best PCP. Call us at 1-877-912-1999 (TTY 1-866-565-8577). This call is free.
  • Or go to the Illinois Health Connect PCP Directory to search for a PCP.

If you need to enroll with a health plan and PCP for the first time, you can enroll three ways:

  • PHONE: Call Illinois Client Enrollment Services at 1-877-912-8880 (TTY: 1-866-565-8576). The call is free. Illinois Client Enrollment Services will help you pick a PCP.
  • MAIL: Fill out the enrollment form you received in the mail. Send the form back to Illinois Client Enrollment Services in the envelope provided.
    • Illinois Client Enrollment Services
      P.O. Box 1337
      Chicago, IL 60690
  • ONLINE: Proceed to www.EnrollHFS.Illinois.gov.

Remember: If you do not enroll, a health plan and PCP will be picked for you.

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